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A company's image is an aggregate of that of its staff. For non-uniformed staff, ensure they are conveying a consistent image of the branding you want to create for your organization. Give them the edge to outshine your competitors with a Capsule Wardrobe that matches your corporate culture. Empower your staff with the know-how of selecting the most flattering choice of colours with our First Impressions. The skills acquired through a highly customized workshop will leave positive lasting impressions on your clients by successfully creating a visual brand identity that differentiates your staff from competitors.

DEVELOP PERSONAL & CORPORATE BRAND IDENTITY

THE POWER OF FIRST IMPRESSIONS

IDENTIFY FATAL BUSINESS FAUX PAS

CREATE A CAPSULE CORPORATE WARDROBE TO TAKE YOUR FROM DESK TO DRINKS

DISCOVER FLATTERING COLOUR CHOICES TO CREATE YOUR VISUAL BRAND IDENTITY

LEARN MIX AND MATCH ACCORDING TO ‘SRW FIRST IMPRESSIONS’ SYSTEM

GAIN THE COMPETITIVE EDGE THROUGH WARDROBE COMMUNICATION & DRESS CODES

NO FUSS SKIN CARE AND MAKE UP FOR WORKPLACE

Poor skin conditions or no make-up negatively impacts your influence in the office and with customers. Our simple and practical makeup demonstration and hands-on workshop shows your female staff the easy but clever way of presenting themselves professionally through fuss-free make-up and 5 min skin care regimes.

USE OF EFFECTIVE INTRODUCTIONS & GREETINGS TO IMPRESS OTHERS

LEARN TO ADDRESS VIPS, SENIORS, EXTERNAL AND INTERNAL PERSONNEL

USE APPROPRIATE HANDSHAKES & EXCHANGING NAME CARD ACROSS CULTURES

WAYS TO REMEMBER NAMES

DISTINGUISH BETWEEN BUSINESS & SOCIAL ETIQUETTE

PRINCIPLES OF PROFESSIONAL BEHAVIOUR AT THE WORKPLACE

ETIQUETTE EXCELLENCE FROM THE BOARDROOM TO THE BALLROOM

SAVVY SOCIAL MEDIA ETIQUETTE

ETIQUETTE ESSENTIALS FOR TODAY’S PROFESSIONALS

Awkward introductions, weak handshakes, poor communication, ineffective meetings, and lack of consideration can negatively affect your career and business relationships. The skills acquired through our training will give you a poised and convincing manner taking you into any professional setting. When all else are equal, good manners can be your greatest strength.

USE OF EFFECTIVE INTRODUCTIONS & GREETINGS TO IMPRESS OTHERS

LEARN TO ADDRESS VIPS, SENIORS, EXTERNAL AND INTERNAL PERSONNEL

USE APPROPRIATE HANDSHAKES & EXCHANGING NAME CARD ACROSS CULTURES

WAYS TO REMEMBER NAMES

DISTINGUISH BETWEEN BUSINESS & SOCIAL ETIQUETTE

PRINCIPLES OF PROFESSIONAL BEHAVIOUR AT THE WORKPLACE

ETIQUETTE EXCELLENCE FROM THE BOARDROOM TO THE BALLROOM

SAVVY SOCIAL MEDIA ETIQUETTE

ART OF COMMUNICATION

What you say and how you deliver it is crucial to your success. Effective communication is central to creating rapport with your listeners because if your message is not received positively, nothing will happen. Your presentation and movement, your body language, gestures, and your vocal dynamics are all broadcasting messages you may not even realize. Sharpen your communication skills to improve connectivity with your listeners in both formal and informal settings. This workshop offers valuable ways to help individuals and companies build confidence, convey authenticity and project a professional image.

Verbal

SAVVY SOCIAL MEDIA ETIQUETTE

CREATE INSTANT RAPPORT BUILDING SKILLS

TEST YOUR COMMUNICATION PREFERENCE

USE OF TONE OF VOICE TO ENGAGE OTHERS

LEARN TO CAPTURE IMPORTANT DETAILS: REFINING LISTENING TECHNIQUES

ASK RELEVANT QUESTIONS: EFFECTIVE QUESTIONING SKILLS

AVOID THE DIRTY DOZEN: THE 12 FORBIDDEN PHRASES

EFFECTIVE COMMUNICATION WITH THE 4A’S

THE POWER OF PUBLIC SPEAKING & PRESENTATION SKILLS

EMPLOY VARIOUS ATTENTION GRABBING INTRODUCTORY STRATEGIES, EFFECTIVE TRANSITIONS TO CREATE GOODWILL, AND ESTABLISH SPEAKING CREDIBILITY

CAREFULLY CRAFTED MESSAGES THAT INFLUENCE AND MOTIVATE AUDIENCE

PERSUADE THE AUDIENCE WITH SUPPORTING FACTS AND EXAMPLES

AVOID DISTRACTING SPEECH HABITS

DESIGN CAPTIVATING CONCLUSIONS WHICH SIGNAL THE END, REINFORCE THE CENTRAL IDEA AND LEAVE A LASTING IMPRESSION

NON-VERBAL

MASTERING BODY LANGUAGE WITH EFFECTIVE GESTURES TO MAKE YOUR SPEECHES INTERESTING

USE OF VISUAL, POISE & POSTURE TO DISPLAY YOUR CONFIDENCE & CHARISMA

CONNECTION & EYE CONTACT

PALM & BODY GESTURES: WHAT ARE YOU SIGNALING?

UNDERSTANDING CULTURE & CUSTOMS TO AVOID CONFLICTS

THE ART OF DINING WITH STYLE GRACE

“You are not just what you eat but how you eat.” Business relationships and deals are often sealed or strengthened over a dining table. Mastering the art of fine dining will enhance your confidence, without the embarrassment of fumbling through fancy cutlery. This practical workshop offers businesses and individuals to learn world-class dining skills and at the same time enjoying a sumptuous meal.

COMPLEX DINING DEMYSTIFIED FROM IDENTIFYING PLACE SETTING TO NAVIGATING CUTLERY

LEARN TO WORK YOUR WAY FROM A 4-COURSE WESTERN MEAL TO A 10-COURSE BANQUET

ACQUIRE TIPS ON EATING DIFFICULT FOOD FROM PORTOBELLO MUSHROOM, SPAGHETTI, PRAWNS, SHELL DISH ETC

DUTIES AND RESPONSIBILITIES OF HOST AND GUEST

STRATEGIC SEATING ARRANGEMENTS FROM BUSINESS TO PARTIES

BUSINESS & SOCIAL ENTERTAINING

POSTURE AND POISE AT THE TABLE

CROSS CULTURAL DINING DIFFERENCES

THE ART OF NETWORKING

Do you shy away from networking events because you feel uncomfortable and awkward with strangers? How often have you gone to a networking event and realised you end up hanging on to those you are familiar with? Or just end up eating and drinking at one corner? This session addresses areas such as creating an elevator speech to appropriate opening lines, tips to connect with anyone, using positive body language to remembering names. Empower yourself with these skills and work your way graciously around the room to differentiate yourself from the rest and be remembered!

START A MEANINGFUL CONVERSATION WITH APPROPRIATE OPENING LINES

USE OF NAME CARD AS A CONVERSATIONAL STARTER

BE A SUCCESSFUL NETWORKING CONVERSATIONALIST: WHAT TO TALK, HOW TO STEP INTO A CONVERSATION AND EXIT GRACIOUSLY

TECHNIQUES OF ENGAGING OTHERS TO REMEMBERING OTHER’S NAMES

HOW TO HANDLE COCKTAIL FOOD AND HORS D’OEUVRES

GENDER DEMEANOR

WINE/TOASTING ETIQUETTE

FOLLOW- THROUGH NETWORKING SKILLS

CHOOSE HOW YOU WANT TO START

CORPORATE

INDIVIDUAL

GRADUATING STUDENTS/ACADEMIC INSTITUTIONS

EVENTS

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